A few quick questions. You'll get an estimate of the revenue your business is losing, whether that's old enquiries nobody chased, slow replies, or bookings that go to whoever answers first.
How does your business mainly win work?
Answer the questions and press "Show my estimate". Nothing is saved or sent unless you choose to.
This is an estimate built from your answers and the assumptions shown below, not a promise. Your Found Revenue Audit replaces our assumptions with your real figures.
Customers usually book with the first business that confirms them, often the nearest or most convenient. If your phone goes unanswered overnight, that booking goes elsewhere. Answer the questions to see what that's worth.
Much of this can be handled automatically, so your team spends that time with customers instead of being interrupted. Your audit shows how much.
This is an estimate built from your answers and the ranges we see in practice, not a promise. Results depend on your location, how many services you offer and the time of year.
We'll send your figures, and Murray will follow up personally with a few thoughts on where to start. No newsletter, no sequence.
We'd rather show our working than ask you to trust a number.
In our client work, 11% to 21% of old enquiries turn into a sale once they're followed up properly. Where you land depends mostly on how old the enquiries are and whether customers still remember your business, so the calculator uses:
People who don't hear back quickly often go to the next business they contacted. For inbound enquiries, we've seen same-day responders win 7% to 15% more sales by replying within minutes. The calculator uses:
Customers usually contact the nearest or most convenient business first, and stop looking once a booking is confirmed. Answering every enquiry instantly, including overnight and at weekends, typically wins:
Where you land depends on your location and how many services you offer. We use 50 trading weeks a year.
The audit works both ways. Our fee comes from results, so we only take on work where the maths makes sense for you and for us. If it doesn't, we'll tell you straight and point you to what will make a difference instead.
Your Found Revenue Audit works from your actual enquiries, not our assumptions. 30 minutes, no obligation.
Or call 0131 358 2069 (Edinburgh) or 01244 631213 (Chester)